When a detail on this site looks wrong
You read a headline, followed the link, and found a number that did not match the study it cited. That kind of gap matters, and we want to hear about it. The people who run this site build and check our pages by the method described on our How We Research page. Even so, a detail can be wrong or go out of date. If that has happened, we are sorry, and we want to put it right.
What to report
A corrections request is most useful when it names a specific fact. For example, a label detail such as a serving size or an amount, copied wrongly from a product’s packaging, is worth flagging. Other things worth reporting include:
- a fact that is wrong, such as an ingredient, an amount, a price, a guarantee or refund term, or what a study found;
- a cited source that does not say what the page says, or a link that no longer works;
- the wrong product or maker, or details that have changed, including a recall (the removal of a product from sale) or a safety warning;
- a product described in a way that breaks advertising or health-claim rules;
- an advertisement or banner that is not labelled as one, or that makes a claim of its own.
How to report
Send your report through the contact page. Include the page address, the exact sentence, and a source for the correct information if you have one. A study abstract, a label photo or an official notice all help.
What happens next
Each report is checked against its source. If the page is wrong, it is fixed, and the date line at the top of the page then shows “Updated” with the date of the change.
What a correction covers
Corrections deal with facts and compliance. Which products a page covers, and how it compares them, are editorial decisions made by the publisher named on our About page, which also discloses commissions and any connection to products shown. Requests to remove a comparison, a competing product or an advertisement are not corrections, but we read them. A wrong fact inside a comparison is a correction. If a maker finds something wrong about its own product, it is welcome to send the source so the page can be updated.
Legal notices and safety concerns
Legal notices and concerns about a product’s safety also go through the contact page. If you think a product has harmed you, speak to a clinician. You can also report it to the FDA through MedWatch, the agency’s safety reporting program.